Privacy Policy for Almas Healthy Cooking

Effective Date: September 20, 2025
Last Updated: September 20, 2025

Our Commitment to Your Privacy

At Almas Healthy Cooking, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you subscribe to our email list and use our website.

By subscribing to our email list or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

When you subscribe to our email list, we collect:

  • Email address (required)
  • First name (required)
  • Subscription preferences (types of content you're interested in)

When you purchase paid digital products from us, we collect:

  • Billing name (name on credit card)
  • Billing email (for receipts and order confirmations)
  • Billing address (required for tax purposes and fraud prevention)
  • Purchase information (product purchased, date, amount paid)
  • Transaction ID (for record-keeping and refund processing)

Note: We do NOT directly collect or store your credit card information. All payment processing is handled securely by our payment processor (see Section 4 below).

Information Collected Automatically

When you visit our website, we may automatically collect:

  • Device information (browser type, operating system)
  • IP address and general location (country/city)
  • Website usage data (pages visited, time spent on site)
  • Cookies and similar technologies (see Cookie Policy below)

2. How We Use Your Information

We use your information to:

For Email Subscribers:

  • ✅ Send you recipes, wellness tips, and meal planning guidance
  • ✅ Deliver your free meal planning guide and other promised resources
  • ✅ Notify you about new content, products, or services from Almas Healthy Cooking
  • ✅ Improve our website and email content based on your interests
  • ✅ Respond to your questions or requests

For Customers Who Purchase Products:

  • ✅ Process your payment and complete your purchase
  • ✅ Send order confirmations and receipts
  • ✅ Deliver your purchased digital products
  • ✅ Process refunds or resolve technical issues
  • ✅ Prevent fraud and ensure transaction security
  • ✅ Maintain purchase records for tax and legal compliance
  • ✅ Send important updates about products you've purchased

General Business Use:

  • ✅ Comply with legal obligations
  • ✅ Protect our rights and prevent misuse of our services

We will never:

  • ❌ Sell your email address or personal information to third parties
  • ❌ Spam you with irrelevant content
  • ❌ Share your information for others' marketing purposes
  • ❌ Share your payment information (this is handled securely by our payment processor)

3. How We Protect Your Information

We take your data security seriously and implement appropriate technical and organizational measures to protect your personal information, including:

General Security Measures:

  • Secure servers and encrypted data transmission (SSL/TLS)
  • Limited access to your information (only authorized personnel)
  • Regular security assessments
  • Working with trusted, compliant service providers

Payment Security:

  • We use PCI-DSS compliant payment processors (Stripe, PayPal, etc.)
  • Your credit card information is NEVER stored on our servers
  • Payment processors use industry-standard encryption
  • All payment pages use secure HTTPS connections
  • We only see limited payment information (last 4 digits, transaction status)
  • Fraud detection and prevention measures are in place

What This Means: When you make a purchase, your payment information goes directly to our payment processor's secure servers. We never have access to your full credit card number or CVV code.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information using industry-standard practices, we cannot guarantee absolute security.

4. Third-Party Services

We use trusted third-party services to operate our business:

Website Hosting & Email Service Provider

Our website (almashealthycooking.com) and email services are hosted by Kit (ConvertKit). When you subscribe, your information is stored on Kit's secure servers. Kit is compliant with GDPR, CCPA, and CAN-SPAM regulations.

Domain Registration

Our domain is registered through Namecheap, which handles DNS and domain management.

Payment Processing (For Paid Digital Products)

When you purchase digital products from us, your payment is processed by a secure third-party payment processor. We may use one or more of the following:

Stripe

  • Handles credit card processing securely
  • PCI-DSS Level 1 certified (highest security standard)
  • Your credit card details are never stored on our servers
  • Stripe Privacy Policy

PayPal

  • Processes payments through PayPal accounts or credit cards
  • Industry-leading security and fraud prevention
  • PayPal Privacy Policy

Gumroad, SendOwl, or Similar

  • All-in-one platforms for selling digital products
  • Handle payment processing, file delivery, and customer data
  • Each has their own privacy policies and security measures

What Payment Processors Collect: When you make a purchase, our payment processor collects:

  • Credit/debit card information
  • Billing name and address
  • Email address
  • IP address (for fraud prevention)
  • Transaction details

Important: We do NOT have access to your full credit card numbers. Payment processors use tokenization, meaning we only see:

  • Last 4 digits of card
  • Card type (Visa, Mastercard, etc.)
  • Transaction success/failure status

Analytics

Kit Analytics (Email & Landing Pages): Our email service provider, Kit (ConvertKit), automatically tracks email and landing page analytics including:

  • Email open and click rates
  • Landing page visits
  • Form submissions
  • Subscriber engagement
  • Conversion tracking

This data helps us understand what content is most helpful to our subscribers and improve our offerings. All Kit analytics are handled securely in accordance with Kit's privacy policy. Kit's analytics do not use third-party cookies or tracking that follows you across other websites.

What We Do NOT Use:

  • ❌ Google Analytics
  • ❌ Facebook Pixel
  • ❌ Third-party advertising cookies
  • ❌ Cross-site tracking
  • ❌ Third-party analytics tools

Your privacy matters to us, and we keep our tracking simple and transparent.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Right to Access

You can request a copy of the personal information we hold about you, including:

  • Email subscription data (name, email, subscription history)
  • Purchase history (products bought, dates, amounts)
  • Any other data we've collected

How to request: Email us at hello@almashealthycooking.com with the subject "Data Access Request" and we will send you all the information we have within 30 days.

Right to Correction

If your information is inaccurate, you can request that we correct it.

How to request: Email us at hello@almashealthycooking.com with your updated information, and we will make the correction within 30 days.

Right to Deletion

You can request that we delete your personal information at any time.

Important Note About Purchase Data: For legal and tax compliance, we must retain transaction records (purchase date, amount, product) for up to 7 years, even if you request deletion. However, we can delete your name and email from our marketing systems while keeping only the minimum transaction data required by law.

How to request: Email us at hello@almashealthycooking.com with the subject "Delete My Data" and we will:

  • Permanently remove you from our email list
  • Delete your name, email, and marketing data
  • Retain only legally-required transaction records (anonymized where possible)

We will complete this within 30 days.

Right to Unsubscribe

You can unsubscribe from our emails at any time by:

We will process your unsubscribe request within 10 business days.

Note: Unsubscribing removes you from our email list but does not delete your data. If you want your data completely deleted, please send a separate "Delete My Data" request.

Right to Data Portability (GDPR)

EU residents can request their data in a portable format (CSV file).

How to request: Email us at hello@almashealthycooking.com with the subject "Data Portability Request"

Right to Opt-Out of Sale (CCPA)

We do not sell your personal information. Ever.

6. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit our website. They help us improve your experience.

How We Use Cookies

We may use cookies to:

  • Remember your preferences
  • Understand how you use our website
  • Improve website functionality

Your Cookie Choices

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect website functionality.

7. Children's Privacy

Almas Healthy Cooking is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

8. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. By using our services, you consent to this transfer. We ensure appropriate safeguards are in place to protect your data.

9. Data Retention

We retain your personal information for as long as:

Email Subscription Data:

  • You remain subscribed to our email list
  • Necessary to provide you with services
  • Required by law

When you unsubscribe, we will delete or anonymize your information within a reasonable timeframe, unless we're required to keep it for legal purposes.

Purchase and Transaction Data: We retain purchase records longer due to legal and tax requirements:

  • Transaction records (date, amount, product purchased): Up to 7 years (required for tax compliance and financial auditing)
  • Billing information (name, address): Up to 7 years (required for tax and legal compliance)
  • Customer service records (refund requests, support tickets): Up to 3 years

Even if you request data deletion, we must retain minimum transaction records as required by law. However, we will:

  • Remove you from all marketing lists
  • Delete non-essential data
  • Anonymize records where legally permissible

Digital Product Access:

  • Download links for purchased products typically remain active for 90 days after purchase
  • After 90 days, we may retain order records but download access may expire
  • Contact us if you need to re-download a purchased product

10. Legal Compliance

GDPR (European Union)

If you're in the EU, you have additional rights under the General Data Protection Regulation (GDPR). We process your data lawfully based on your consent.

CCPA (California)

If you're a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what information we collect and the right to deletion.

CAN-SPAM (United States)

We comply with the CAN-SPAM Act. All our emails include:

  • Clear identification of the sender
  • A physical mailing address
  • An easy way to unsubscribe

CASL (Canada)

We comply with Canada's Anti-Spam Legislation (CASL). We only send emails to those who have given explicit consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will:

  • Update the "Last Updated" date at the top
  • Notify you via email if there are significant changes
  • Post the updated policy on our website

Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Almas Healthy Cooking
Email: hello@almashealthycooking.com
Website: almashealthycooking.com
Address: Shera Qender 00750076; Nd.2;H Manez; Rade Durres - 33170 Albania

For EU Residents:
If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Your Consent

By subscribing to our email list, you consent to the collection and use of your information as described in this Privacy Policy.

This Privacy Policy was created to comply with GDPR, CCPA, CAN-SPAM, and CASL regulations. However, this does not constitute legal advice. For specific legal questions, please consult with a qualified attorney.


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